Employment FAQ


Relating to employment (Of Disabled persons) at Cumberland Industries Limited.

(Simply click on the question you would like answered)

1. Who are Cumberland Industries?
2. What type of work do you do?
3. What is the difference between ‘staff’ and ‘employees’ at Cumberland Industries?
4. How do I get a job as an ‘employee’ at Cumberland industries?
5. Why do I need to be on the ‘Disability Support Pension’?
6. How will income earned from Cumberland Industries affect my pension or other benefits?
7. How much do I get paid?
8. What about my disability, will I be able to work at Cumberland?
9. Where are your businesses located?
10. Where would I have to work?
11. How would I get to work?
12. I’ve never really worked before, is that a problem?
13. Am I too old (or too young)?
14. What are the hours?
15. Can I do part time or casual work?
16. Does the company work weekends?
17. Is there a chance for promotion or advancement?
18. Do I have a choice as to the type of work that I would do?
19. Is it hard work?
20. What training would I receive?
21. Are there any social or other activities available?
22. What are the benefits of working at Cumberland Industries?
23. Where do I obtain an application form for employment?
24. I live local to a Cumberland Industries branch, can I drop the application form in there?
25. How long will it be before I hear back from the company?



RESPONSE TO FAQ’S  

  1. Who are Cumberland Industries?
    Cumberland Industries is a registered charitable organisation set up nearly fifty years ago to provide vocational employment and training for persons with an intellectual or developmental disability.  Today, the organisation caters for a wider range of disabilities and operates in a vibrant and competitive commercial environment.  We are a non profit, non-sectarian organisation and work within stringent government requirements and ‘Service Standards’.


  2. What type of work do you do?
    The company is involved in a very wide range of operations within the contract packaging and packing field, including: basic labeling and re-labeling of products; product assembly; mail out services; industrial sewing; food manufacturing; household products manufacturing; chocolate and confectionery manufacturing and packaging; veterinary products packaging; and state of the art pharmaceutical packing.


  3. What is the difference between ‘staff’ and ‘employees’ at Cumberland Industries?
    Staff are referred to as those who work in either a support role for our people with a disability, or work in the management or administration of the business. “Employees” are those who receive a government Disability Support Pension who wish to supplement their income by working in a government approved light industry ‘business service’.


  4. How do I get a job as an ‘employee’ at Cumberland industries?
    The process is fairly easy.  You complete and submit the application form to our Human Resources, you will then be invited to attend an interview and work assessment with our Training and Development Manager.   The assessment will take approximately 40 minutes.  You will then be advised whether the company is able to offer you a position.  If successful, you will be further trained and assessed for three months under which time you will be employed on a probationary basis.


  5. Why do I need to be on the ‘Disability Support Pension’?
    The organisation has been set up specifically to assist disabled people in their vocational development, training and education. “Employees” must be either on the Disability Support Pension, or be entitled to receive one.  The Certified Agreement that is ratified by the Australian Industrial Relations Commission, is on the basis of employing persons with a disability that would not be covered by other Awards.

  6. How will income earned from Cumberland Industries affect my pension or other benefits?
    As a general rule, single persons receiving the Disability Support Pension, are entitled to earn an additional $120 per fortnight before it reduces the level of pension.  Beyond which, the pension reduces by 40 cents for each dollar earned .  Benefits such as pharmaceutical benefits continue so long as at least one dollar of pension is earned.  This information should be taken as a guide only, as each individual needs to be assessed on a case by case basis, depending on other income (such as from investments) and/or levels of asset.  Please contact Centrelink on their website  www.centrelink.gov.au  for more information and advice.


  7. How much do I get paid?
    The company works under an approved Certified Agreement which has been ratified by the Australian Industrial Relations Commission.  In general terms, its like having its own Award of wages and conditions.  A full copy of the Certified Agreement is issued to every new employee.    There are also additional allowances paid for accredited and nominated fork lift operators; first aid attendants; and shift allowances.  Allowances are also paid to employees that work in the pharmaceutical TGA Clean Room.  Each employee’s performance and wages are assessed annually.  This can be discussed at the employment interview with a company professional.


  8. What about my disability, will I be able to work at Cumberland?
    While the majority of current employees have a mild to moderate intellectual, or developmental disability – the company also employs people with other disabilities which include physical, psychiatric or multiple disabilities.  The company currently has employees with a range of disabilities, including sensory impairment and those who are mobility challenged.  The interviewer will be able to confidentially discuss your own personal circumstances to help determine your ability to undertake the type of work that Cumberland Industries performs.


  9. Where are your businesses located?
    The company has branches at: James Street, Baulkham Hills;  Leabons Lane, Seven Hills; Hudson Avenue, Castle Hill; Gelibolu Parade, Auburn; and Kurrajong Avenue, Mt Druitt


  10. Where would I have to work?
    Depending on vacancies, you may work at a branch of your choice.  Previous applicants have based their choice on either convenience to their home, or wish to pursue a certain type of work or activity.  Due to the company’s rapid growth and expansion which is creating new employment opportunities, it is fairly normal to have vacancies regularly occurring at most of our branches.


  11. How would I get to work?
    All our branches have been carefully chosen to ensure that they are located near public transport facilities.  Some branches are served by train, whereas others are serviced by a wide range of bus services.  Your transportation planning can be discussed at your employment interview.


  12. I’ve never really worked before, is that a problem?
    The company regularly employs persons with a disability who have never worked before, at all age levels.  While we employ new recruits straight from (special) schools, we also recruit older persons who have no prior work experience.

  13. Am I too old (or too young)?
    We have a minimum entry age of 16 years.  There is no maximum age for entry, the only condition being that minimum entry competencies are met, as assessed at the employment interview.


  14. What are the hours?
    Most branches work from around 7:45 AM to 3:37 PM Monday to Friday.  Some branches also have shift work available.  There is a morning shift that works from around 6.30 AM to 1.30 PM, as well as an afternoon shift that works from around 1.30 PM to 9.00 PM.


  15. Can I do part time or casual work?
    Generally speaking YES.  The company encourages part time and casual work.  A number of our employees prefer to work only two to three days per week due to either the nature of their disability, or their personal preference (such as to attend TAFE or other courses).  This can be fully explored at the employment interview.


  16. Does the company work weekends?
    No.


  17. Is there a chance for promotion or advancement?
    The company exists for the vocational training and development of its employees.  Some move on to ‘open employment’ (which means the normal mainstream employment) and use Cumberland Industries as a ‘stepping-stone’, while others select Cumberland Industries as a ‘career choice’.  All employees have the opportunity to learn new skills, receive incremental pay increases based on performance, and become the ‘best they can be’.


  18. Do I have a choice as to the type of work that I would do?
    Generally YES, however, the company tries to create as many different learning opportunities as it can to assist development and to carry out the work it needs to perform to maintain commercial viability. Individual Branch Managers assess what is best for both employee and company interests.


  19. Is it hard work?
    T
    he work undertaken by the company is all ‘light assembly’ or packaging work.  There is no heavy lifting.  While generally the work is repetitious, the company tries to rotate employees around between different jobs to maintain high interest levels.  The company operates within a commercial context where the learning of the work ethic is important.  The company is not set up to be an ‘activity centre’, or a ‘recreational day program centre’ and needs to meet customer expectations with reasonable work output and production.

  20. What training would I receive?
    Training is on-going.  New recruits receive thorough induction training on entry, with each employee having their own personalised training programme prepared.  This is called the Cumberland Vocational and Development Programme (CVDP).  Most training is conducted on-the-job under the careful guidance of Team Leaders.  Training is also conducted off-the-job, as appropriate.


  21. Are there any social or other activities available?
    Absolutely.  Every branch has its own social club and regular outings are organised for employees, generally on week-ends.  There are bus trips to interesting places, harbour cruises, shows, concerts etc.  The company also sponsors other self improvement type classes such as ‘public speaking’, ‘rock ‘n roll dancing, and more!  The company also provides an annual Christmas Picnic Day, free of charge to employees.  The company also has an active Ladies Auxiliary that provides support to employees.


  22. What are the benefits of working at Cumberland Industries?
    Based on feedback from past and present employees, without doubt the single most popular reason why employees enjoy working at Cumberland Industries is the “friendship and fun” of working alongside many (new) friends.  Other benefits include: learning new tasks, learning teamwork and cooperation, being appreciated for doing a worthwhile and meaningful job; the sense of value of good effort,  and the financial (and other) rewards for work.


  23. Where do I obtain an application form for employment?
    If you click here, an application form will appear.  You may then complete it and send it to the company, or if you prefer, you can click here to print off a hard copy and post it by ‘snail’ mail.


  24. I live local to a Cumberland Industries branch, can I drop the application form in there?
    No, please post to Human Resources Department, Cumberland Industries Ltd. PO Box  875, Auburn 2144 (or send an online application, click here).


  25. How long will it be before I hear back from the company?
    Once your application form is received it will take around 10 working days to be processed.  You may then be called in for an interview (bringing along a friend, advocate, or family member, if you wish).  Your acceptance (or non acceptance) will then be advised in writing, around a further 10 working days.  If you have any query about your application, you can speak to someone from our Human Resources Department on (02) 9643 4400 or email the company: karap@cumbind.com.au
Last Updated ( 04 June 2008 )